We are committed to the health & safety of our customers, suppliers & staff. We are a COVID Safe Business. We have completed the mandatory Queensland Health/TAFE training. We comply with industry safety checklists compliance and with retail food service industry plans. When a reservation is made, confirmation with the table number is sent via text message. On arrival, guests check-in using our QR code at the entrance to the deck and to use the online menu for ordering and payment. We ask customers to abide by current Health Orders.

  1. Check-In - Please check-in using our QR code at the entrance.
  2. Vaccination - All guests must be fully vaccinated to enter the site. Please be prepared to show your vaccination certificate to staff when requested. Our staff are fully vaccinated.
  3. Physical Distancing - All spaces will be set up in compliance with physical distancing regulations. Please keep to your table wherever possible. We ask that your children stay seated at your table. Please respect our commitment to minimising physical contact or proximity. We love talking with you but we will do so at a distance whilst wearing masks.
  4. Contact-free - There are no physical menus. Every menu item & event ticket is purchasable online. There is no EFTPOS. We do not accept CASH.
  5. Hygiene - All staff wear face masks or face shields at all times. All staff maintain high levels of hygiene through regular hand washing and the use of hand sanitizer. All provisions are washed on arrival and packaging is sanitised before storage, preparation and cooking. Please wash your hands with soap and water/sanitiser before eating/drinking at Macondo.
  6. Disinfection - The entire site is disinfected before and after each sitting. Staff use clean and disinfected uniforms each sitting. All shared items are sprayed with disinfectant before and after each sitting. All tables and chairs are sprayed with disinfectant before and after each sitting. The bathrooms are sprayed with disinfectant before and after each sitting. All eating implements and crockery are cleaned in dedicated dishwashers using high-grade disinfecting and sanitising liquids. Additional site cleaning and disinfecting occurs weekly with a contracted COVID-19 safe cleaner.
  7. Cooperation - Please protect us, each other and the community. Stay at home if you are experiencing symptoms. Respect all safety and health requirements. Stay up to date on safety recommendations from your local authorities. Please wash your hands with soap and water/sanitiser before eating/drinking at Macondo. We reserve the right to refuse service to anyone who is behaving in a manner which can endanger our customers and staff.